Yes! Once you register for an account on either our website or IconGO the same login credentials can be used across both platforms. In addition, all reservations purchased will automatically appear in your account on the IconGO app and vice versa. However, note that monthly parking account support is not currently provided on the app.

Unfortunately, no. You can change the email address on your account to a different one, but currently accounts with different email addresses cannot be merged.

Yes! When you share your personal referral link located on the Icon Go app, and your friends sign up and book their first reservation using your link, a $10 credit will automatically be added to your account for future use!  

Your link and unique referral code can be found by clicking on REFER A FRIEND in the IconGO menu. You can share through text, email or social media. There is no limit to the amount of 

credits you can earn. Start sharing today and watch the credits roll in!

Typically no. You will have to speak to the attendant on duty before the vehicle is parked, so that they can determine if your vehicle can be accommodated in a space that is easily accessible. Please note, this is not always possible nor guaranteed. 

For security purposes, our attendants are required to close the gates overnight. To enter the garage, simply ring the bell or call the garage and the attendant on duty will open the gate.

Limited spaces are available at select garages. Please call the facility directly to ensure that they can accommodate your vehicle. Facility phone numbers are provided on the website and IconGO app as you select a facility on the search screen. Please note, prepaid reservations cannot be made for these types of vehicles. 

Thank you for your interest in event and group parking. Please email corporateparking@iconparking.com for more information. 

Unfortunately, we are not able to track or retrieve daily receipts for drive up transactions as they can only be printed at the time of the transaction. If you need a copy of your online reservation confirmation, you may be able to get a copy if you are a registered user and the reservation was made while logged in. Your reservations will appear separately under “My Reservations” on the website and “My Trips” on the IconGO app in the “Upcoming” section.

Checks must be made payable to the individual location name found on your invoice. Please include your account number and invoice copy with your payment.

Mail your payment to: c/o Icon Parking Holdings LLC, PO Box 682, New York, NY 10156

Note: Payments made by check will incur a $10 account maintenance fee. There is no charge to submit payments via iconparking.com or through payment by phone (855) 880 4941 before the 10th of the month.

You can obtain a copy of your invoice and/or payment receipt for an online or automatic payment made on your monthly account on our website at iconparking.com. Click LOGIN/SIGN UP near the top-right corner of the home page. Once logged in, go to MY MONTHLY PARKING and click VIEW ACCOUNT to access your parking account information.

• Next, click CURRENT INVOICE to view or download your current invoice. 
• Or, click PREVIOUS INVOICE and select the appropriate month. 

Please note that invoice copies will only be available from the time that your online account was  created.

To print, download or email receipts for your online payments, click on PAYMENT HISTORY. Please note that if you are a new customer, your first payment receipt will not be available online. Also, we are only able to provide receipts for payments made online; we are unable to provide receipts for payments made in person at the garage or via mail by check.