Generally, yes. Most of the online rates for our facilities represent discounts to our drive-up rates (the rates posted inside the garage). In addition, our online rates will never be higher than drive-up rates posted at facilities.
Do I have to reserve online to get this rate?
Is the price listed for my whole stay?
Yes! As long as you have the correct times and dates in your search field, the price for the entire time you requested will show up on the search page. Unless otherwise stated, you can enter any time after the start time of a reservation and exit any time before the end time for the price of your reservation. All daily parking reservations only permit one entry and exit per transaction.
Is the facility valet or self-park?
With the exception of several facilities, nearly all Icon and Quik Park garages are valet locations. Once you drive up to the facility, our valet attendants will greet you and guide you through the process of leaving your car. You Find It, You Book It, and We Park It!
Can I extend my reservation after it’s been purchased?
No. If you plan to exit after the reservation end time, you will be subject to pay for the time you spend in the spot outside your reservation. This will be calculated and payable at the
time of check-out by the valet attendant.
Please note that reservations cannot be combined, and only one reservation can be used per parking stay.
What are the advantages of paying online?
Paying online is convenient, easy and always secure*. It also will save you both time and money as it eliminates checks, waiting in lines or the hassles of purchasing stamps. You can also avoid late fees and account maintenance fees by activating autopay, another benefit of paying online.
*Note: Our website payment processor is owned by Visa and is the industry standard for secure online processing.
How do I adjust the times when searching?
To change the times or dates on the website or IconGO app, simply click on the time or date you want to change, and a drop-down menu will appear. In the IconGO app, a section will appear at the top of the app screen that will allow you to make adjustments. Make your selections and then click search again to ensure the correct rates pop up on the map for the times you selected.
How do I find a garage?
Enter the address, landmark, cross streets or neighborhood you’re looking to park near into our app or on the website and press the SEARCH button. Available locations near where you’re going will populate on the search page. Make sure you adjust the dates and times you’re looking for so that you’re reserving the correct times for the reservation.
How far in advance can I reserve parking?
You can reserve anywhere from minutes in advance, to 90 days in advance; you just need to purchase a reservation before you enter the garage. Please reserve at least 15 minutes before you arrive, as some locations have equipment that can take up to 15 minutes to process a reservation.
Do you offer electric vehicle (EV) charging?
Yes! Over 65 of Icon and Quik Park facilities have EV chargers installed for customer use. We partnered with Beam Charging and Car Charging, Inc. to provide valet operated car charging stations in a number of our locations. These partnerships enable our customers with single-card access to the entire network of ChargePoint charging stations located in NYC. To view a list of locations with EV charging stations, please visit our website: https://iconparkingsystems.com/evcharging .
Note that charging fees are not included in the reservation price and must be charged separately on-site at the time of parking. Please call the facility directly to ask about the charging fees. Facility phone numbers are provided on reservation confirmation emails and on the website and IconGO app as you select a facility on the search screen.
Why isn’t my normal garage showing up when I search?
If your normal garage is not showing up when you search on the website or IconGO app, it is likely that we do not offer parking at the facility during the times you have selected, or we are no longer operating that specific facility. While many of our facilities are open 24/7, some have different operating hours. Try selecting another facility nearby or searching for different parking times. Note that the operating hours of all Icon and Quik Park facilities are listed on the facility preview information provided when you search for parking online.