All Rewards customers receive 10% off online reservations. Monthly accounts will receive an additional tier-based discount off daily posted facility rates. New monthly account status may take 24-48 hours to update after the account number has been issued and the vehicle has started parking. Certain monthly accounts such as Bicycles, Motorcycles, Pushcarts, Non-Vehicles, Storage, Charge Accounts and multi-tenant accounts may be excluded from tier-based discounts.